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Privacy Policy

This privacy policy sets out how "Go Green Leasing" uses and protects any information that you provide to "Go Green Leasing" when you use this website.

"Go Green Leasing" is committed to ensuring that your privacy is protected. We will collect, store and use parts of your personal information for the purpose of administering your contract and providing any products or services you have requested from us.

"Go Green Leasing" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.

By using this website and by providing your personally identifiable information to us, you understand and consent voluntarily to the collection, use, processing, transfer, and disclosure of any personally and non-personally identifiable information globally in accordance with this privacy policy.

What personal information do we hold?

We hold the following information:

-name and job title

-contact information including email address and telephone number

-address (street number, street, town and post code) and residential status

-date of birth

-marital status

-employment details

-monthly income and expenditure

-bank details

We will monitor and record any telephone communications in  order to monitor and improve our customer service.

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

In order to administer your contract, there may be a need to share some of your personal information with other data controllers. This can be necessary for the purposes of delivering specific services to you. You agree that we can share or use your personal data with any of our appointed agents or suppliers to allow us to provide you services and products you have asked us to provide you under this agreement, such as to help with delivery of your vehicle, to collect the vehicle from you or notify you of a vehicle safety recall. Other data controllers which we may share this information with may include:

-The finance provider to have the finance put in place for your lease.

-Credit reference agencies to propose you for finance.

-The supplying vehicle dealer to have your order confirmed and to organise delivery.

-Third party feedback provider in order to gain insight and improve our offering.

-Accident management provider to facilitate our complementary accident assist product.

How long will data be stored for?

Go Green Leasing will takes steps wherever possible to remove any personal data that is no longer necessary for the purpose it was originally collected and processed, or if you have withdrawn consent.

If you enter into a contract with Go Green Leasing, we will store data for a period of 6 years to comply with our general legal obligations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Suppliers are not permitted to use this information for any other purpose than to carry out the services they are performing.

We have tried to create a secure and reliable website for our users wherever possible. Using this website, you will however recognise that any use of the internet and our website is entirely at your own risk.

Data Breach

If we become aware that your data has been compromised impacting the security of your data, we will inform the Information Commissioners Office  and you as soon as is reasonably possible.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. This information is anonymised and we will not attempt to identify any individual  by using this information unless it is required as a matter of law or regulation.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You are therefore responsible to look at the privacy statement applicable to any of these third party sites.

Controlling your personal information

Under new GDPR rules, you have the right to request the deletion or removal of personal data to prevent further processing. This is known as the ‘the right to be forgotten’. Circumstances in which you can request to be forgotten include:

-Personal data is no longer necessary for the purposes for which it is collected or processed.

-Your withdrawal of consent.

-Your objection of the processing.

-Personal data  has to be erased to comply with a legal obligation.

-Sharing of data with other data controllers.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@gogreenleasing.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request a copy of  the personal information which we hold about you which is known as a ‘subject access request’. This will be provided in a recognised format such as a pdf file. A small processing fee will be payable of £10inc VAT. If you would like a copy of the information held on you please email sales@gogreenleasing.co.uk or write to 10-30 Nantwich Road, Crewe, Cheshire, CW2 6AD.

If you believe that any information we are holding on you is incorrect or incomplete, you have the right to have this rectified. Please let us know of any changes needed and we will promptly correct any information found to be incorrect.

Your right to complain

If you wish to complain about any aspect of data protection or if you feel your privacy has been breached by us, please contact us by email sales@gogreenleasing.co.uk or write to 10-30 Nantwich Road, Crewe, Cheshire, CW2 6AD.

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